Using mobile apps to bridge the gap to core logistics systems

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Using mobile apps to bridge the gap to core logistics systems

By Yolandi BooyensIn standard29th September, 2014

Mobile devices and apps enables business to be conducted and managed anywhere.

In the supply-chain execution, the operational execution and management is realised outside the boundaries of the business and into the commercial world. Drivers are equipped with mobile devices to complete collection and delivery tasks and to provide instant status updates on the allocated tasks. The back office staff are up-to-date with the status of the driver’s schedule, without needing to contact the driver. This obviously reduces costs and improves efficiencies. Thus real-time updates could easily be extended to other stakeholders in the supply chain, with minimal or no costs.

Mobile Technologies in Logistics

In the supply-chain management, account managers may be equipped with tablets or phablets. When visiting customers, they will have accurate and up-to-date information on the status of the account. They will be able to record the discussion with the customer as it happens. The account manager need not, if the process is executed well, come into the office as frequently – thereby allowing the account manager to spend more time in front of the customer.

Inside Mobile Apps reports that:

  • There are 7.3-billion mobile devices on earth, but only 7-billion people.
  • In 2011, 57% of IT pros regarded non-sanctioned devices and applications unfavourably.
  • In 2012, 60% of surveyed firms allowed consumer devices and applications to be used.
  • From June 2011 to June 2012, the percentage of staff with smartphones used at work increased from 37% to 60%.
  • By 2017, 45% of mobile cloud services are expected to be software as a service (Saas) based (software hosted in the cloud by independent software vendors).
  • 71% of IT executives see the increase in device and app use affecting IT spending in future.
  • 47% expect to increase budgets to pay for mobile services.
  • 34% will hire third-party developers for mobile apps.

This article is an extract from: The Book on Logistics Software. To learn more about the book Click Here

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