- Tackling Complexity with Automation In standard
- What to look for at the ‘heart’ of an IT package – Dovetail/FleetWatch In standard
- Ensuring Innovation through Collaboration In standard
Have a Permanent PI in your office- Billing Management
By Yolandi BooyensIn standard15th July, 2014Ok so you never want to take it too far…. but it does happen. You get some customers or clients who simply won’t pay. No matter how many times you ask they just don’t. So what can you do? First off you need to have contracts in place if you don’t ask for the full amount upfront.
Second, if your business has been established for a long time- you need to see which customers or clients are making you money and who’s costing you money. If you have clients who NEVER pay- you should probably rethink working for free but in the meantime there are ways for you to streamline billing management and help clients by making payments much easier and manageable.
Can Billing Management Help Reduce Clients Who Don’t Pay?
Yes it can. Billing management can send notifications to remind customers or clients when payment will be due and as it automatically sends invoices to clients it can also tell you whether the invoice was viewed by the client. Yes, it its like having your own private investigator online.
Billing Management Software from Dovetail comes coupled with a customer portal which enables your clients to go online and view all of their payment information. It also enables them to track service level agreements and ensure that they get what they are paying for. So Billing Management goes both ways- it benefits both you and your clients and ensures that both parties deliver on promises made.
Billing Management Benefits
Billing Management software will increase efficiency in your business as it reduces administration associated with billing and payment processes. It reduces the time spent on billing processes and ensures more accurate billing processes. Further, it also provides you with an overall view of billing processes at the end of each month and enables automatic reporting.