Q: Is the software hosted or an on site installation?

• Either, we have two servers at IS for hosting which get backed up or you can install it on site if you have the network infrastructure. i.e. static IP’s

Q: How much disk space does it require?

• 1 terabyte will allow you to scan in 1000 pages/day for 30 years.

Q: How much band with does it require?

• 1000 pages/ day will require about 6 gigs/month

Q: Are the documents SARS compliant?

• Yes, the documents are encrypted to the standard sars requires.
• The invoices also require the words “Sars compliant electronic tax invoice” to be printed on the document.
• The client also needs to sign a letter or credit application saying they will accept electronic invoices.

Q: Does the software support OCR?

• We can add a plugin for OCR but we prefer to use barcodes as they are 99% accurate and ocr is about 60% accurate

Q: Can your read dot matric barcodes

• Yes

Q: What server specs are required?

• A basic server is required Intel dual core, 8 Gigs ram, sas drives for OS, sata for images

Q: What database does it use?

• Postgres

Q: What is it developed in?

• eSolutions is a J2EE web application developed in Java and deployed in the Apache tomcat environment

Q: What big clients are currently using eSolutions?

A: Sanlam, Hollard, FedEx, Value Logistics. In total about 800 000 documents are archived per day.

Q: What OS does VP run on?

• Linux or Windows

Q: How is the software backed up?

• If it installed on a Linux plat form, we have scripts that can sync the software and data hourly
• On windows you would use your standard backup utility e.g. backup exec

Q: How much does it cost?

The cost is based on the following questions:

• How many documents do you create per month
• How many users

Q: How do the clients get their documents?

• Each account code gets a delivery profile which is updated by your eSolutions provider.

Q: What other documents can you archive?

• Emails, Faxes, Scans, Ftp, Pdf using pdf index tool

Q: What reports do you have?

• Scan station statistics
• Document import statistics
• Missing documents
• Un indexed documents

Q: Does the software have work flow?

• Yes, the software comprises a queuing system for process document indexing, verifying, quality control but these are all tasks specific to document management.

Q: What batch types do you support?

• Split an blank, split on bar code, split on line in page, single page mode, batch mode
• Documents can also be manually assigned to a specific batch.

Q: Will it work with my scanners?

• The software is twain compliant and so will work with 99.9% of scanners.

Q: What scanner do you recommend?

• We have had the best experience with the Fujitsu 6130Z, a little work horse that has a duty cycle of 3000 pages per day and can scan in 50 pages/min

Q: What DPI do you scan in?

• 200-300, black and white mode

Q: Will it work with my MFU

• Yes, you can scan to folder for eSolutions to pick up or scan to email for email archiving

The post Document and Billing Management FAQ’s appeared first on eSolutions.

You can handle the reindeer headband, you love spreading the christmas cheer, but the filing cabinets with the undecipherable handwriting…that’s unacceptable.

Enjoy Life with Dovetail’s Document Management Software

Being Awesome with Record Archiving

So last year your boss asked each employee what they would like for Christmas. You all knew it was coming, you all feel the same way, you all hate those old rusty filing cabinets with the undecipherable handwritten folders. You asked for a document management system; your boss was quite surprised, stunned even. What kind of employee asks for a document management system as an end of year gift? And how is it possible that each employee asked for the same thing? He questions your sanity for a bit, then he decides to just go online and buy the record archiving/document management software thingie you all asked for.

He is surprised at how easy it is to buy, he hands control of this magic document management software thing over to you. You ensure that you use it… to your advantage.

Being a Super Hero with Document Archiving

Your boss still loves to ask questions, he still loves asking for files, from ten years ago. But you no longer wander down to the basement. In fact, no one wanders down to the basement anymore. The filing cabinets have been disposed off, you have captured all records online. There is no unanswerable question your boss can ask you about archived records, invoices, quotes or client information that you can’t answer.

You have control. You look amazing. Your boss asks, you click a button, you answer. Just imagine…all of that power, all of that knowledge at the click of a button… all of that… just because you asked for Dovetail’s record archiving software for Christmas. You’re Awesome!

The post Record Archiving- Making You Look Like a Super Hero appeared first on eSolutions.